1. General

As Dedatek Yapı & İzolasyon İç ve Dış Ticaret Limited Şirketi (hereinafter "Dedatek") we value the privacy of users visiting dedatek.com. This Privacy Policy explains what information is collected when you visit our site, how it is used and how it is protected.

2. Information Collected

We collect the following information:

Through contact forms: name, surname, email address, phone number, company name and message content.
Through quote forms: in addition to the above, project details, space size, location and service preferences.
Through cookies: IP address, browser type, visit dates/times, pages browsed and referral information.
Automatically: web server logs (for security and performance monitoring).

3. Purposes of Use

Collected information is used for the following purposes:

To contact you and respond to your requests
To prepare requested services or quotes
To measure and improve site performance
To fulfil legal obligations
To provide information with the explicit consent of the data subject

4. Data Sharing

Dedatek does not share personal data with third parties, except in the following cases:

When requested by legal authorities
With our infrastructure providers (hosting, email service) — such providers access data only as required for the technical performance of the service
Where the user has given explicit consent

5. Retention Periods

Personal data is stored in line with the purpose for which it was collected and within the periods stipulated by legislation. Contact and quote records are kept for a maximum of 3 years, after which they are deleted or anonymised.

6. Data Security

We take the following measures to protect personal data:

SSL/TLS encryption for data transmission
Regular security updates
Firewall preventing unauthorised access
Password hashing in the database (bcrypt)
Regular backups

7. User Rights (KVKK Article 11)

Under Law No. 6698 on the Protection of Personal Data each user has the following rights:

To learn whether their personal data is processed
To request information if it has been processed
To learn the purpose of processing and whether it is used in line with that purpose
To request correction of incomplete or incorrect data
To request deletion/destruction when legal conditions are met
To object to processing
To request compensation for damage suffered as a result of unlawful processing

To exercise these rights you can reach us via our contact page or by writing to info@dedatek.com.

8. Policy Changes

This Privacy Policy may be updated when needed. Changes take effect on the date they are published on this page. We recommend reviewing it regularly.

Last updated: 28 April 2026